Aruba H62E4E Networking Foundational Care 1Y Nbd Exch Hardware Onlyap-615 Campus Svc
product detail
Frequent Ask Questions
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What is the Aruba H62E4E Networking Foundational Care 1Y Nbd Exch Hardware Only service?
The Aruba H62E4E service provides foundational care including next business day exchange for hardware only for a duration of one year. It supports AP-615 Campus Service hardware.
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What does "Nbd Exch" mean in the context of this service?
"Nbd Exch" stands for "Next Business Day Exchange." This means that if there is a hardware failure, a replacement will be shipped and delivered by the next business day.
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What hardware is covered under this service?
This service specifically covers the AP-615 Campus hardware.
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How long does the Aruba H62E4E service last?
This service contract lasts for one year from the date of purchase.
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What is included in the "Foundational Care" aspect of the service?
Foundational Care includes basic maintenance and support services such as replacement of hardware within the terms of the service, ensuring minimal downtime due to hardware failures.
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How do I determine if my hardware is eligible for replacement?
Eligibility for hardware replacement under this service is typically determined by diagnostics and support assessments provided by Aruba. Hardware must fall within covered parameters for exchange.
Enjoy Peace of Mind with Our 12-Month Warranty and Hassle-Free Returns
Warranty Benefits You Can Count On:
When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.
Our Promise of Quality:
While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.
Comprehensive Protection:
Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.
Flexible Returns for Your Convenience:
Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.
Trust and Satisfaction:
Each clause of our warranty and return policies is designed to protect your interests while ensuring the highest standards of service and reliability from us. Shop with confidence knowing that we're committed to your satisfaction and peace of mind.
Delivery Information
At our company, we’re committed to making your delivery experience as smooth and hassle-free as possible. Here’s how we ensure your satisfaction:
Convenient Delivery to Your Doorstep:
We’ll deliver your order right to your premises. For your convenience, all transportation and freight charges are clearly outlined and payable within our easy payment terms.
Flexible Delivery Timing:
We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.
Peace of Mind During Transit:
We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.
Quick Resolution for Delivery Issues:
If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.
Handling Unforeseen Delays:
Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.
We’re dedicated to providing you with excellent service and timely deliveries. If you have any questions or need assistance, our friendly team is always here to help!
Experience Excellence with Ant O&M:
Dedicated Support
- Dedicated Account Manager for seamless assistance
- Facilitated interaction with preferred vendors
- Shielding from time-consuming follow-up calls
Easy Access
- Direct access to decision-makers
- Flexible and entrepreneurial approach
Comprehensive Offering
- Project design, product sourcing, and implementation
- Specialized solutions and expert procurement services
- Catalogue of suppliers covering wired and wireless IT and OT networks, Network and Data security, network management, Servers, storage, Unified Communication, Power Quality Assurance
Efficiency Unleashed
- Access to presales experts
- Assistance in building solutions
- Optimal price negotiation and contract management
Why Ant O&M?
- Proven Expertise
- 20 years of industry experience
- Expert teams in technical sales, sourcing, logistics, finance, and account management
- Exclusive dedication to supplying ICT products and solutions
Client Base
- Trusted by renowned entities across various industries
- Privacy-respected. References available upon request